top of page

Emma Patrick Coaching Privacy Policy

 

Updated 16th June 2021. 

​

Our contact details: 

Name: Emma Patrick

E-mail: hello@emmapatrick.com

 

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Billing address, credit card or other payment details.

​

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Identifying you as a client

  • Contacting you 

We use the information that you have given us in order to communicate with you with products and services we believe will be of interest to you and for providing information during the coaching programme. 

We may share this information with Stripe, Paypal, Instagram, Facebook, Calendly, Google Calendar.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@emmapatrick.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 

How we store your personal information 

Your information is securely stored electronically.

We keep your personal information which is typically your name, date of birth, email address, billing address and phone number for 5 years. We will then dispose of your information by deleting this from our electronic devices.

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@emmapatrick.com if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hell@emmapatrick.com

​

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

bottom of page